Legal notice

🍓 SQUISH BERRY

Official Business Policies & Terms of Service

Welcome to Squish Berry! Thank you for supporting our business. By placing an order, making a purchase, or using our services, you agree to the following policies.

1. Payments

All payments must be made using the payment methods approved by Squish Berry. Any required deposit or upfront payment must be received before an order or service is confirmed. Customers are responsible for ensuring that their payment information is accurate.

2. Orders & Processing

Please double-check all order details before submitting your purchase. Processing and delivery times may vary depending on product availability, order volume, and shipping circumstances. We will communicate any significant delays when possible.

3. Cancellations & Refunds

Cancellation and refund requests will be reviewed according to the applicable refund policy and consumer protection laws. Custom-made, personalized, or used products may be subject to additional restrictions where permitted by law. Nothing in this policy limits any refund or other rights you may have under applicable law.

4. Damaged, Defective, or Incorrect Orders

Please contact Squish Berry as soon as possible if your order arrives damaged, defective, or incorrect. Include your order information and photographs when applicable so we can review the issue and determine an appropriate resolution.

5. Customer Conduct

We are committed to providing a respectful and positive customer experience. Harassment, threats, abusive behavior, or fraudulent activity will not be tolerated. We reserve the right to restrict future transactions when legally permitted.

6. Privacy

We respect our customers' privacy. Personal information collected during purchases or communications will be used for legitimate business purposes, such as processing orders, providing customer support, and arranging delivery. We will handle personal information in accordance with applicable privacy laws.

7. Product Information

We strive to provide accurate product descriptions, photographs, and pricing. Colors, appearance, packaging, and other details may vary slightly. Please review product information carefully before purchasing.

8. Limitation of Liability

To the extent permitted by applicable law, Squish Berry is not responsible for indirect losses arising from the use of our products or services. This provision does not exclude liability that cannot legally be excluded, including applicable consumer rights.

9. Changes to These Policies

Squish Berry reserves the right to update its policies when necessary. Updated policies will be published through our designated business channels. Changes will not remove rights that customers have already acquired under applicable law.

10. Contact Information

For questions, order concerns, or policy inquiries, please contact Squish Berry through our official business page or designated customer service contact.

Thank you for choosing Squish Berry! We appreciate your support and look forward to serving you. 🍓💕